Ask and Answer Firesticks Unlimited

When I Purchase Product, how fast will it ship?

 All orders are Packaged and Placed for Shipping on a first come basis of Purchase.
All our Products ship 2-7 day USPS Priority Mail or First Class, depending on location.
For More Info On Shipping

Do I receive a Tracking Number?

Customers receive tracking number automatically when we ship the unit. If tracking number is not received after 48 hours, please contact us through our contact page, so we may look up your order.

What forms of Payment do you accept?

We also Accept PayPal, so you can check out with your PayPal account if you have one.

We also accept all Major Credit cards through PayPal, choose the PayPal option at checkout even if you don't have a PayPal account, and you can check out using only your credit card. Credit Cards Accepted

What is the Return Policy?

We offer 30 day no hassle return policy. Buyer is responsible for returning the Product back to Firesticks Unlimited in the same condition as received for a full refund.  For More Info On Returns Click Here.

What do I need to get started, how do they work?

All of the content on the Jailbroken Amazon fire tv sticks, Amazon fire tv Boxes, and Android tv boxes stream all the content. They don't download anything, so they never slow down.  Whether its through Netflix, Amazon Prime, Kodi, or other Android programs and Apks, everything on these Devices stream.  So high speed internet is required.
We recommend at least 10mbps download speed. You also need a TV that had an HDMI outlet, which almost all Tvs do today.  The amazon fire tv box does not come with an hdmi cable, but our Android Octacore unit does and the stick plugs directly into hdmi so cable is not required.

Note: The alexa voice remote on Amazon Devices only work with select apps, it will not work with kodi.

Are the Products Jailbroken?

Jailbroken is really a term that apply to units that don't allow third party software. A jailbreak is software manipulation that allows for installation of third party apps. We use that term on our website because its a common search term when looking for units similar to ours. Amazon and Android software is open source which allows installation of third party applications, therefore we can program these units without any need for jailbreaking.

Should I install a VPN?

A Vpn is not needed when watching movies, but may be required when Live Streaming. For The Best VPN Click Here

How do I use the Firestick/FireTv Box?

When the unit first turns on, you will see several programs on the main screen for easy access like Kodi and others.

First thing you need to do is connect to your Internet. Go to the settings option, which has a wifi option to connect your unit to your wifi.   (You may also hardwire an ethernet cable, which is preferred for best performance).

Find your wifi name, type in your password using your remote and click connect.

Then use the programs on the home screen like Youtube, web browser, Google Play store or Kodi to start experimenting with the unit's capabilities.

NOTE:  Mouse Toggle function on remote, eventually it will be necessary to use With some apps Installed.  It's a very simple yet useful function on the remote.  You simply click the >// Key button Twice on the remote which activates the Mouse Toggle option so you can click anywhere on the screen.  Pressing the >// option again will turn the mouse remote off, and return it to a regular remote.

Adult Section Requires Pin Code, How do I obtain it?

The Adult Section requires a Pin Code To keep minors from viewing the Adult Content.  Hint: The Pin Code only uses two numbers, "What Position" is referenced by two numbers?
Still Not Sure Call 1-690-069-0069

What are your Firesticks loaded With?

1000s of Movies, Live Tv and More. For complete list Click Here

How can I use this to view in another room?

This will stream to one tv at a time only, unplug it and plug into other tv or buy firesticks for each tv.
By Patty on November 15, 2018

install FireTV stick, dongle, Cube etc in every room. It plays video over your home network from the ReCast.
By Amazon_Customer on November 6, 2018

How Is This Set Up?

The Fire stick has a small mini-USB port on the side and the big HDMI connector sticking out in the front. The HDMI connector gets plugged-in to the HDMI port of the TV. The product comes with a mini-USB to USB cable. Connect one of the cable to the Fire Stick and the other end to the power adapter (also included in th… see more
By Achint on November 5, 2018Very easy.

What’s the difference between the original firestick and the 4K? (Other than the 4K res)

Speed, better bluetooth, 50% more buffer memory. The new remote has volume and power for IR tv/soundbar. Well worth the ten bucks.
By Rosey 1 on November 19, 2018

If you have a 4K Ultra HD TV this allows you to have 4K Ultra HD on your TV. You need a newer cable box or something like this 4k Firestick to get 4K Ultra HD.
By Bobb on December 2, 2018

The 4k stick is MUCH faster than the original and it controls the stick, TV, etc. It is WELL WORTH the few extra dollars!
By BryM on December 4, 2018

Can it be hardwired to my router?

You can buy an Ethernet adapter for 14.99 that will allow you to do that.  You can buy a Fire TV Cube that includes the Ethernet adapter. The price will be $59.99 or $5 less that buying the 4K stick and adapter separate. Ethernet comes with the 4k stick.
By Rosey 1 on November 9, 2018

Go to the product page, ASIN B074TC662N, and read this:
"Compatible with current Fire TV Stick (2016 release), Amazon Fire TV (2017 release), Fire TV Stick 4K, and Fire TV Cube."
That said, comparability with the router and network setup will vary with ones hardware and skillset.
By NoName on November 25, 2018

Yes. Note that USB 2.0 is limited to 480Mbps - which in this case means your internet will also be limited to 480Mbps. Meaning, if you are using 802.11n/ac WiFi that you will be getting INFERIOR speed with the LAN adapter. The only people that would benefit (greatly) will only have 802.11a/b/g WiFi.
By Mortiferon on December 1, 2018

Do you have to have a 4K tv ?

No. You can use it on a 720p/1080p HDTV. It will be faster than the older 2nd gen stick and will be ready when you update to 4K UHD. By connie on November 11, 2018

Do you Offer Support?

Yes, we have a fully integrated Support Ticket System designed to assist our Customers with any issues they may encounter. This is definitely what sets us apart from the rest of the sellers online. They just want the sale, where as we actually want our Customers to have a Great User Experience and are committed to doing just that!  

Can I use more then 1 Fire Stick?

Yes, we have many Customers who order Multiple Fire Sticks to use in each room of the House.
*We do recommend you have High Speed Internet

Why is my Amazon Firestick slowing down?

Does it feel like to takes forever to load one of your favorite streams or does the Amazon Firestick start to lag start to lag right off the bat? Before you can get your Firestick clean, you must first diagnose the issue. For some, it could be as simple as lag when a video has been rented while others may need to perform a Firestick factory reset.

In most cases, it all comes down to the cache, otherwise, you may simply need to clear data or free up storage. The Amazon Fire TV stick is not a beefy device, so remember there is only a limited amount of space out of the box. It will go quicker than you think.

Are you storing things in the cloud? Some folks like to pull content from their storage on your Amazon which can be an issue as well. It can also be a blessing as you may be able to rely on the cloud more and the built-in Firestick storage less. That said, in many cases, it comes down to the apps you frequently use unless your streamer is in total meltdown mode.

Keeping your Firestick Clean

If you are struggling to watch your favorite movies TV shows, you may be tempted to scoop up one of those popular Firestick cleaner apps. Unfortunately, they are a mixed bag as some actually work while others will bog your streamer down more or hit you with bloatware. Amazon’s app store is not nearly as secure as Apples, so look before you leap.
Sometimes a particular app can cause you issues, so that’s where we recommend you start. To clear the cache for individual apps on the Firestick or Firestick TV 4K, here’s what you need to do…

  • Go to Settings
  • Scroll to Application, then select Manage Installed Applications
  • Choose the app that’s causing an issue
  • Select the app, then clear cache
Keeping your Firestick clean can be as simple as that. Keep in mind; you do not want to select “Clear Data” just cache otherwise you may lose important settings. It can be used as a last resort before a complete wipe, however. Once you clear the cache of your streaming apps, watching those free movies and TV shows will become fast and easy again.